Direct Contact
- Phone: +91 6376152408
- Email: business@poornimasilver.com
- WhatsApp: Chat with our team
Contact Poornima Silver
Support For Customers, Resellers, And Silver Enquiries
Reach out for product support, personalised jewellery requests, reseller coordination, bulk orders, or general brand enquiries.
WhatsApp support
Phone and email support
Customer care policies
Registered Office / Dispatch
F129, RIICO Sitapura Industrial Area
Jaipur, Rajasthan 302022
Use this address for dispatch coordination, reseller appointments, and factory visit planning.
Company And Tax Details
- Company: Poornima Silver India Pvt. Ltd.
- GSTIN: Pending
- Business hours: Monday to Saturday, 10:00 AM to 7:00 PM IST
Support And Dispatch
Our Jaipur support team helps with order updates, reseller coordination, personalised requests, and factory visit scheduling.
Frequently Asked Questions
Helpful Answers Before You Reach Out
Quick answers for delivery, gifting, reseller coordination, and account support.
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How quickly are orders dispatched?
Most ready-stock orders dispatch within 24 to 48 working hours, with updates shared through customer support and WhatsApp.
Can I ask for personalised silver pieces?
Yes. Use the contact form or WhatsApp support to share the name, initials, gifting need, or style direction you have in mind.
How does reseller support work?
Approved partners can coordinate category planning, bulk orders, and sourcing support through the reseller page and direct contact channels.
What about password reset?
If you need sign-in help, message us on WhatsApp or use the contact form and our team will assist you with account recovery.
Policies And Legal
Policies Designed Around Customer Confidence
Clear policy language helps customers buy silver with more confidence and fewer questions at checkout.
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Returns And Refunds
Return support is available within 7 days for transit damage or manufacturing issues.
Privacy Policy
Customer information is used only for order fulfilment, account support, delivery updates, and brand communication when consent is provided.
Terms And Service Conditions
Orders are confirmed subject to stock availability, serviceable delivery locations, and standard payment and verification checks.
Company Legal Identity
Private limited silver jewellery business based in Jaipur, Rajasthan